Frequently Asked Questions

As a business decision, we have ceased all support for the original iPhone 2G. Parts are expensive and labor is intensive. This makes the repairs much more expensive; consequently, most people choose to upgrade their phone with one of the newer, faster models. We no longer stock any original iPhone parts.

Original iPhone (2G): The original iPhone 2G has a two-toned back side, a silver metal back with a black plastic section beneath the silver, it will have either 4GB or 8GB storage capacity.

iPhone 3G: The 2nd Generation iPhone 3G will have a solid black or white plastic back, it will have either 8GB or 16GB storage capacity.

iPhone 3GS: The 3rd Generation iPhone 3GS will also have a solid black or white plastic back, it will have either 16GB or 32GB storage capacity (although newer 3GS's can also be 8GB.

iPhone 4 and 4S: The new iPhone 4 and 4S has a glass front and back side with a stainless steel band around sides. They will be either 16GB or 32GB.

You need to contact me by phone, text or e-mail and we will arrange an appointment. Most repairs can be completed in 20 to 30 minutes while you wait.

You can pre-pay by purchasing the repair on this website in the Online Store. You can also pay at the time of the repair with cash, Visa, MasterCard, Discover, American Express or with Paypal (Paypal offers an excellent App for that).

You can purchase the repair or repairs that you need on this website in the Online Store. You will also need to add the Return Shipping option of your choice. Once you check out with Paypal, you will be contacted with the address that you will need to mail your iPhone to me. You will also receive a unique transaction code that you will need to include with your iPhone when you mail it. Once I receive your iPhone, I will repair it on the same day as I receive it and mail it back to you using the shipping option you have chosen. It will be sent back with shipping insurance and tracking confirmation.

No problem. Simply choose the repair or repairs you think you might need. I will troubleshoot your iPhone and let you know if you need any further repairs or a different repair. I will invoice you via Paypal if the needed repairs exceed the amount you have already paid. You can choose to have me do those repairs or just have me return your iPhone to you. If no repairs are made, I will refund your money, less shipping and a $15 diagnostic fee.

I use genuine OEM Apple repair parts - all of which are warranted against defect for 30 days. I also guarantee the quality of my workmanship for 30 days.